Data Collected Through Online Forms
At SkillHive, we collect the information you provide when you fill out the online forms on our Contact Us page. This includes only the details you submit in the form fields. Similarly, if you contact us via phone or email, we collect and securely store the same information in our database.
Additional Data Collected
In addition to the form data, we may collect certain technical information, such as:
Details about the device you are using (e.g., browser type, operating system).
Insights about how you interact with our website, including the sections or pages you visit most frequently.
We take your privacy seriously and ensure that all collected data is securely stored and used only to enhance your experience on SkillHive.
To enroll in a course on SkillHive, you are required to create a user account. During the account creation process, we collect the following personal information:
This information is securely stored and used solely to manage your account, facilitate your course enrollment, and provide a personalized experience on SkillHive.
When you enroll in a course on SkillHive, we collect course-related information in addition to your personal data. This includes:
This data is collected to manage your course enrollment, track your progress, and ensure a seamless experience throughout your learning journey on SkillHive.
When making a payment on SkillHive, your card details are securely transmitted to our payment gateway. This ensures a safe and seamless transaction. Please note:
This process ensures the utmost protection of your financial information during transactions.
If you are one of our satisfied customers, we may feature your testimonial, including your personal experience with SkillHive. The following information may be published:
If you choose to share a more detailed personal experience through our blog to help educate others about our services and products, you can include additional details. Please note:
By sharing your experiences, you consent to having this information featured on our website.
When you visit specific pages on SkillHive, such as the course pages, we may automatically collect certain types of information to improve your experience and optimize our services.
System Data
This includes technical details about your device, such as:
IP Address.
Device Type.
Operating System.
Browser Type and Language.
Other related system data.
Usage Data
We collect information about how you interact with our website, such as:
Pages Visited (e.g., course pages).
Features Used.
Search Queries.
Click Data.
Date and Time of your interactions.
Geographic Data (Approximate)
Based on your IP address, we may gather approximate geographical details, including:
Country.
City.
Geographic Coordinates.
This data helps us better understand user behavior and enhance our website’s functionality for a more tailored experience.
We collect data from you in several ways:
Form Submissions: When you fill out a form on our Contact Us page or inquire about a course via phone or email, we collect the details you provide. This also includes information from other forms, such as the account registration form.
Cookies: We collect data through the use of cookies, as explained in our Cookie Policy section below.
Google Analytics: To better serve you, we use Google Analytics to gather statistics and insights regarding your interaction with our website.
Types of Cookies We Use:
Preferences Cookies: These cookies remember your browser settings and preferences, such as your preferred language, to enhance your browsing experience.
Security Cookies: These cookies help protect your account by enabling secure logins and detecting unauthorized access or fraudulent activities. They are crucial for maintaining the security of your account.
Functional Cookies: These cookies store information related to specific functions, such as the volume level of a video while you are watching it.
Session State Cookies: These cookies help us maintain your browsing experience, remember your login details, and process course purchases. These cookies are essential for our services to function properly. Disabling them may cause certain features, like purchasing or logging in, to not work correctly.
As recommended by Search Engine Marketers, we collect specific statistics to improve the user experience on our website. This data includes, but is not limited to:
This list is not exhaustive, as we may collect additional data to further enhance your experience. We use this information to:
By gathering these insights, we continuously improve the functionality and performance of SkillHive.
As part of our online advertising efforts on platforms like Facebook, we may use certain data about you to improve the effectiveness of our ads. This may include:
Similar to our use of analytics, this data is collected to help us better serve you by displaying relevant ads and improving your overall experience with SkillHive.
